Frequently Asked Questions

About the Glassware

What makes Shibui Studio glassware different?

Shibui Studio creates original, full-wrap designed glassware focused on atmosphere, mood, and presentation. Each piece is designed to be visually rich in low light, with depth and finish that feels intentional, not decorative.

• Are these designs decals or stickers? No.
  Our designs are professionally printed and pre-treated to create a smooth, high-gloss, enamel-like finish. They are not vinyl decals or applied stickers.
• Is the glassware durable enough for regular use? Yes.
  Our glassware is designed for everyday use as well as hospitality environments, combining visual impact with durability.
• What types of glassware do you offer?
  Our collection includes rocks glasses, highball glasses, stemless wine and champagne glasses, balloon/tall/contour/goblet wine glasses, and Belgian, pilsner and pint beer glasses.

Care & Use

• Is the glassware dishwasher safe? To preserve the finish long-term, we do not recommend dishwashing.
  
• Can the glassware be used for hot beverages?
  Our glassware is intended for cold and room-temperature beverages. We do not recommend use with boiling liquids.

Collections Availability

• Do you sell individual glasses or sets?
  Our designs are only offered in curated sets based on quantities of 2, 4, 6, or 8, depending on the glass type.
• Are your designs limited?
  Some designs are released in limited or seasonal collections, while others remain part of our ongoing studio catalog. Availability is always intentional and not mass-produced.
• Will sold-out designs return?
  As long as the design has not been intentionally retired, it remains available for purchase.
• Are the four atmospheres the only designs available? No.
  The four atmospheres shown on the site are our ongoing studio catalog and remain available year-round. They provide a reliable foundation for both home bars and hospitality settings, allowing spaces to maintain visual consistency over time. Beyond these, additional designs are shared privately with venue partners. These may include limited colorways, special pieces, or work reserved for specific environments. Hospitality partners may request access to the Back Room to view these designs.

For Hosts & Venues

• Do you work directly with bars, lounges, and hospitality venues? Yes.
  We work directly with speakeasies, cocktail lounges, boutique hotels, and other atmosphere-driven hospitality spaces seeking glassware that supports presentation and guest experience.
• What is The Back Room?
  TThe Back Room is a private viewing space for hospitality partners. It includes venue-focused work, select designs not publicly displayed, and opportunities for reserved pieces or collaborations. Access is intentional and relationship-based.
• How do venues inquire about The Back Room?
  Use the “For Venues & Hosts” link to inquire.E ach partnership begins with an introduction to ensure alignment of atmosphere and intent.

Ordering & Shipping

• Where do you ship?
  We currently ship within the United States. Shipping details are provided at checkout.
• Is your glassware suitable for gifting? Yes.
• Do you accept returns or exchanges?
  Because each design is produced intentionally, returns are handled on a case-by-case basis. Please contact us if there’s an issue with your order.